Privacy Policy
Privacy Policy — Athreya Botanica
Last updated: [Insert Date]
This Privacy Policy describes how Athreya Botanica (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from athreyabotanica.com (the “Site”) or interact with us in any other way (collectively, the “Services”).
By using our Site and Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.
1. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will always be posted on this page with a revised “Last updated” date.
2. Information We Collect
Information You Provide Directly
Contact details: name, email, phone number, billing/shipping address.
Order details: items purchased, payment information, delivery preferences.
Account details (if applicable): username, password.
Customer support messages or feedback you share with us.
Information We Collect Automatically
Device and browser information (IP address, type of device, operating system).
Site usage and interaction (pages visited, items viewed, time spent).
Cookies and similar technologies to enhance user experience.
Information from Third Parties
We may receive information from payment gateways, shipping providers, or marketing partners to help fulfill orders, process payments, and improve services.
3. How We Use Your Information
We use the information we collect to:
Process and deliver your orders.
Provide customer support and respond to inquiries.
Improve and personalize your shopping experience.
Send you updates, order notifications, or promotional messages (you can opt-out anytime).
Ensure site security, prevent fraud, and comply with legal obligations.
4. Sharing Your Information
We do not sell your personal data. We may share limited information only in these cases:
With trusted service providers (payment processors, shipping companies, IT providers).
With marketing partners for promotions (only if you consent).
To comply with legal requirements or protect rights, property, and safety.
5. Cookies
Our Site uses cookies to improve your experience, remember preferences, and analyze usage. You can manage or disable cookies through your browser settings, though some features may not function fully.
6. Security & Retention
We take appropriate technical and organizational measures to safeguard your personal data. However, no system is completely secure. We retain your data only as long as needed to provide services, comply with legal requirements, or resolve disputes.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections or updates.
Request deletion of your data.
Withdraw consent for marketing communications.
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our Services are not directed at children under the age of 16. We do not knowingly collect personal information from children.
9. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us:
Email: rituals@athreyabotanica.com
Address: Athreya Botanica, Pallom, Kottayam, Kerala
Closing Note
At Athreya Botanica, we value the trust you place in us. Just as our products are crafted with purity and care, so too is the way we handle your information — responsibly, respectfully, and securely.