Frequently Asked Questions

About Our Products

Are your products truly Ayurvedic?

Yes. Every blend is inspired by classical Ayurvedic texts and practices, carried forward through five generations of our family tradition. They are prepared in small batches, following the same reverence with which our ancestors once crafted remedies.

Do you use chemicals, parabens, or artificial fragrances?

No. Our products are free from parabens, sulfates, silicones, and synthetic fragrances. We use natural herbs, oils, and gentle preservatives where required — always keeping safety and purity as priority.

Are your products cruelty-free?

Absolutely. Ayurveda is rooted in compassion. Our products are never tested on animals.

Can these be used during pregnancy or breastfeeding?

Most of our blends are gentle and natural. However, as every individual's needs differ, we recommend consulting your healthcare provider before introducing anything new during this phase.

Usage & Rituals

How should I use your products?

Each creation comes with simple instructions, but we encourage you to treat them as rituals: pause, apply with care, and allow the herbs to work gently over time. Consistency matters more than instant results.

How long will it take to see results?

Ayurveda works by restoring balance. Some may notice changes within weeks, while for others it may take longer. With regular use, the results are subtle, natural, and lasting.

Can I use multiple products together?

Yes. Our formulations are designed to complement each other. For example, a toner may be followed by a cream or gel, and a serum can be layered for deeper nourishment.

Orders & Shipping

Do you ship across India?

Yes, we ship Pan-India with trusted delivery partners.

Do you ship internationally?

Yes. For international orders, shipping rates and timelines will vary. Please check at checkout or write to us for details.

How long does delivery take?

Within India, most orders arrive in 4–7 business days. International deliveries may take 10–14 business days depending on customs and location.

Is shipping free?

Yes, we offer free shipping within India. International shipping costs will be shown at checkout.

Returns & Support

What if I face an issue with my product?

If you experience any concerns, write to us at care@athreyabotanica.com within 7 days of receiving your order. We will assist you with returns or replacements.

Who can I contact for order-related issues?

Please email us at care@athreyabotanica.com or reach us via WhatsApp. Our team will be happy to help.

Are payments on your site secure?

Yes. All payments are processed through secure gateways. We also offer UPI, Net Banking, and COD (Cash on Delivery) for most Indian locations.