This Privacy Policy describes how Athreya Botanica ("we", "our", "us") collects, uses, and protects your personal information when you visit or make a purchase from athreyabotanica.com or interact with us in any other way.

1. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised "Last updated" date.

2. Information We Collect

Information You Provide Directly

Contact details: name, email, phone number, billing/shipping address.
Order details: items purchased, payment information, delivery preferences.
Customer support messages or feedback you share with us.

Information We Collect Automatically

Device and browser information (IP address, type of device, operating system).
Site usage and interaction (pages visited, items viewed, time spent).
Cookies and similar technologies to enhance user experience.

Information from Third Parties

We may receive information from payment gateways, shipping providers, or marketing partners to help fulfill orders, process payments, and improve services.

3. How We Use Your Information

Process and deliver your orders.
Provide customer support and respond to inquiries.
Improve and personalise your shopping experience.
Send you updates, order notifications, or promotional messages (you can opt-out anytime).
Ensure site security, prevent fraud, and comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. We may share limited information only with trusted service providers (payment processors, shipping companies, IT providers), marketing partners for promotions (only if you consent), or to comply with legal requirements.

5. Cookies

Our Site uses cookies to improve your experience, remember preferences, and analyse usage. You can manage or disable cookies through your browser settings, though some features may not function fully.

6. Security & Retention

We take appropriate technical and organisational measures to safeguard your personal data. We retain your data only as long as needed to provide services, comply with legal requirements, or resolve disputes.

7. Your Rights

Access the personal data we hold about you.
Request corrections or updates.
Request deletion of your data.
Withdraw consent for marketing communications.

To exercise these rights, contact us at rituals@athreyabotanica.com.

8. Children's Privacy

Our Services are not directed at children under the age of 16. We do not knowingly collect personal information from children.

9. Contact Us

Email: rituals@athreyabotanica.com
Address: Athreya Botanica, Pallom, Kottayam, Kerala 686012

At Athreya Botanica, we value the trust you place in us. Just as our products are crafted with purity and care, so too is the way we handle your information — responsibly, respectfully, and securely.